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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Branden Mead

June 9, 2025

5  out of  5
rating by Branden Mead
"Excellent and quick service! Tyler and his team are always available to answer my questions."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shane J

June 6, 2025

5  out of  5
rating by Shane J
"Never had a bad experience"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Chad

June 6, 2025

5  out of  5
rating by Chad
"Quick responses to questions."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kevin Van Wyk

June 3, 2025

5  out of  5
rating by Kevin Van Wyk
"Tyler and his team care deeply about providing the best service and pricing, highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ellen Utter

June 2, 2025

5  out of  5
rating by Ellen Utter
"Great customer service. Todd and I enjoyed our experience w State Farm today! Zack was gteat"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Haley Patrick

May 29, 2025

5  out of  5
rating by Haley Patrick
"Zach and Tyler were professional and efficient. The price for auto insurance couldn’t be beat. Saved me $60/month! I would definitely recommend talking with them about a quote."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tracy Widiker

January 24, 2025

5  out of  5
rating by Tracy Widiker
"We had to file a claim for a minor accident and were pleasantly surprised at how quickly and seamlessly the process was. We were very impressed with Tyler and his team, they were with us every step of the way. Thank you!!"
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Alan S

January 10, 2025

5  out of  5
rating by Alan S
"Joseph Bratcher at State Farm is absolutely phenomenal! He worked diligently to find me the best rates that fit my budget while taking the time to explain each coverage option in detail. His expertise and patience made the whole process easy and stress-free. Joseph even introduced me to supplemental health insurance, which I wasn’t aware of before. With kids in traveling sports, this has given my family incredible peace of mind, especially when it comes to managing potential out-of-network costs for sports injuries. He also explained the benefits of whole life insurance thoroughly and answered all of my questions about my insurance policies. Joseph is incredibly knowledgeable and took the time to understand our family’s unique needs. What sets him apart is that he genuinely cares and doesn’t push unnecessary coverage just to make a sale. He truly goes above and beyond to make sure you’re protected without overpaying. By far, Joseph is the best insurance agent I’ve ever worked with. If you’re looking for someone who is honest, professional, and truly invested in helping you, I can’t recommend him enough!"
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Jordan Vanden Wymelenberg

July 11, 2024

5  out of  5
rating by Jordan Vanden Wymelenberg
"Great help from associate today!"
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Washburn Laserworks

June 15, 2024

5  out of  5
rating by Washburn Laserworks
"After spending a couple years trying to find the right insurance for my new and growing business, I finally found the policy I needed and added a couple other items. Thank you so much to Caine and Tyler for the top notch service!"
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Christo Alexander

June 6, 2024

5  out of  5
rating by Christo Alexander
"Zach made it quick and easy to swap over from my previous insurer."
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Josh Gillman

May 30, 2024

5  out of  5
rating by Josh Gillman
"Met with Tyler for the first time today and felt very comfortable. Easy to talk to and answered my questions while giving me some good ideas to think about going into the future. Special shout out to Gracie the shop dog."
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RLPJ

May 17, 2024

1  out of  5
rating by RLPJ
"PATRONS BEWARE‼️‼️‼️ Something has happened to this agency over the years. Unfortunately, it hasn't been good. Too much absent mindedness has occurred with my accounts. To my dismay, I ended up terminating most of them."
We responded:
"Ray - Thank you for your review and your business! It is a pleasure helping you with all of your insurance needs and we look forward to serving you for years to come!"
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Steve Mussey

May 17, 2024

5  out of  5
rating by Steve Mussey
"Tyler and his staff are very proactive and pay attention to your needs."
We responded:
"Thank you for your feedback, Steve! Very happy to hear you think we are doing a great job and look forward to working with you for years to come!"
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Josie Polk

May 9, 2024

5  out of  5
rating by Josie Polk
"Worked with Tyler and he took care of everything I needed within a 5 min phone call. That is what true customer service looks like. 10/10 would recommend this agents office for all your insurance needs."
We responded:
"Thank you so much for your kind words, Josie! We are deeply grateful for your business!"
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Paul Daugherty

May 7, 2024

5  out of  5
rating by Paul Daugherty
"Tyler and the rest of the family over at State Farm are always very helpful, answer all my questions in depth, great at frequent communication and on top of that extremely friendly. I highly recommend going with Tyler and the crew over there!"
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Bill Curry

May 4, 2024

5  out of  5
rating by Bill Curry
"Zach has been a pleasure to work with from the requesting the quotes, to answering our questions and then setting us up with the coverage. I highly recommend reaching out to Zach and Tyler for your insurance needs."
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Dustin Whitehorse

May 2, 2024

5  out of  5
rating by Dustin Whitehorse
"Easy to work with and attentive"
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Andrew Porter

April 5, 2024

5  out of  5
rating by Andrew Porter
"I've always had great experiences working with Tyler and his team. They're always friendly and helpful."
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Albert Betancourt

March 25, 2024

5  out of  5
rating by Albert Betancourt
"Attentive and keen on answering questions related to your policy. So far all of my interactions have been positive. Thanks!"
We responded:
"Thank you for your business and your feedback! We strive to provide excellent service and are happy to hear you've received that thus far. It is a pleasure working with you!"
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Tosca

March 12, 2024

5  out of  5
rating by Tosca
"I recently signed my new Policy with Cain Hoffman at the Madison State Farm Office. I really appreciate Cain's professionalism and thorough time and attention to help me to be a new State Farm Policy Holder. Thank you Cain !"
We responded:
"Thank you so much for your review and your feedback! So happy to hear Caine did a great job helping you with your insurance needs. It is a pleasure working with you!"
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Martin Jenich

January 5, 2024

5  out of  5
rating by Martin Jenich
"I wasn't looking forward to the annual review but am sure glad I went through with it. Joseph provided a wealth of knowledge that resulted in more coverage and in the near future will cost me less money."
We responded:
"Thank you so much for your review and your feedback! So happy to hear Joseph did a great job helping you with your insurance needs. It is a pleasure working with you!"
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Kasandra Fenlon

December 11, 2023

5  out of  5
rating by Kasandra Fenlon
"Always extremely helpful and everyone is a pleasure to work with. Smooth transition of switching my coverage from FL to WI when I moved up here. Thank you! Highly recommend. :)"
We responded:
"Thank you for your business and your feedback! We are thrilled to hear that your transition from FL to WI was smooth and are lucky to have you as a customer. It is a pleasure working with you!"
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Imelda Gardea

November 30, 2023

5  out of  5
rating by Imelda Gardea
"I was assisted by Kane and Joseph, both were amazing, attentive, explained everything in detail, and extremely nice."
We responded:
"Thank you for your business and your feedback! We strive to provide excellent service and are happy to hear you've received that from Joseph and Caine. It is a pleasure working with you!"
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D. Gunther Treis

November 3, 2023

5  out of  5
rating by D. Gunther Treis
"Great service, and cares about his clients."
We responded:
"Thank you for your business and your feedback! We strive to provide excellent service and are happy to hear you've received that thus far. We deeply care about each of our clients and hope to help them succeed in their financial goals by protecting them from what can derail those goals. It is a pleasure working with you!"